SUPPORT

Shipping

All watch orders require a signature upon delivery.
Please allow up to three business days for your order to be dispatched, excluding special circumstances.
Please note we are not responsible for any delays caused by customs and/or any fees incurred by customs.
If you have any special shipping requests, please contact us or leave a note to us in the cart.
Watch Orders
Country Shipping Type Price
USA USPS Priority Mail (1-3 days) Free
UPS Express Saver (3 days) $15
UPS 2nd Day Air (2 days) $25
UPS Next Day Air (1 day) $45
Canada UPS Expedited or FedEx International Priority (1-3 days) $20
Zone 1* UPS Expedited or FedEx International Priority (2-5 days) $25
Zone 2** UPS Expedited or FedEx International Priority (2-5 days) $35
Zone 3*** UPS Expedited or FedEx International Priority (2-5 days) $55

*Austria, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Japan, South Korea, Macau, Mexico, Netherlands, Norway, Singapore, Sweden, Switzerland, Taiwan, United Kingdom
**Australia, China, Czech Republic, Hungary, Italy, Malaysia, Poland, Romania, Thailand, Turkey, Vietnam
***All other countries not listed above

We do not ship to the following countries/regions: Africa, Middle East, South America, Cambodia, Laos, North Korea, Indonesia, Russia, Sri Lanka 

 Strap Orders
 Country Shipping Type Price
USA USPS First-Class Mail (2-6 days) Free
Canada USPS First-Class Mail International (6-10 days) $10
All Other Countries USPS First-Class Mail International (10-20 days) $10


Return Policy

If you are not satisfied with your purchase, your watch may be returned or exchanged within fourteen (14) days of receiving it. Watch must be in brand new condition and still in its original packaging for a full refund (excluding shipping cost, if applicable) or exchange. If watch is found to be in any other condition, watch will not be accepted for return and will be sent back to the customer.

US-based customers are allowed free returns with shipping label provided by Nodus. International customers will have to cover return shipping.

For any return requests, please contact us.

24-Month Guarantee

We stand behind our products by offering a 24-month warranty coverage on all of our watches.

Fast Worldwide Shipping

Free shipping within the USA. Express shipping options worldwide.

Customer Support

Need help? Have a question? We've got you covered.  Contact us.